1. Check the sending domain
Look at the full sender address, not just the display name. Genuine messages end in @syrianroots.com. Look-alike domains, extra words, or different endings are not ours.
Verify a Communication
If you received an email, letter, or other message claiming to be from SyrianRoots LLC or its legal or compliance team, use this page to confirm that it is genuine.
Official Channels
Official email from SyrianRoots LLC is sent only from addresses ending in @syrianroots.com. Our only official website is SyrianRoots.com.
Messages from any other domain, a free webmail address, a messaging app, or a social-media account claiming to represent SyrianRoots LLC should be independently verified before you act on them.
| Channel | Official | Used for |
|---|---|---|
| Website | SyrianRoots.com | Corporate information and this verification notice |
| Legal & compliance | legal@syrianroots.com | Legal, compliance, fraud, regulatory, and records matters |
| Payments & claims | payments@syrianroots.com | Payment disputes, insurance claims, reconciliation |
How to Verify a Message
2. Confirm through this website
Write to legal@syrianroots.com using the address published here, not an address copied from the message. Quote any matter identifier and we will confirm whether the correspondence originated with us.
3. Be cautious with requests for payment or data
We will never ask you to pay by gift card, cryptocurrency, or wire to a personal account, and we will never ask for your password or full card number by email.
What genuine correspondence from us looks like
Correspondence from our legal or compliance team is professional corporate communication. It identifies SyrianRoots LLC, explains the business, legal, compliance, insurance, payment, fraud, or regulatory matter at hand, and states what we are asking for and any timeframe for a response. We may reference an affiliated operating brand, such as Lux4Rides or the Beverly Hills Luxe Rides Collection, when the matter concerns it.
Genuine correspondence from us is not a court order, subpoena, government notice, or law-enforcement demand, and it will never claim to be. We do not use threats or manufactured urgency. If a message claiming to be from us does any of these things, treat it as suspicious and report it to legal@syrianroots.com.
If you received a message you believe is fraudulent
Do not reply to it, open attachments, or follow its links. Forward the message as an attachment to legal@syrianroots.com. We review reports of impersonation and may refer them to the appropriate authorities, where appropriate.
Why we publish this notice
Attorneys, insurers, adjusters, financial institutions, transportation companies, drivers, and customers who receive correspondence from us should be able to confirm, quickly and independently, that the message is legitimate and should be handled accordingly. This page exists for that purpose and is kept current.